Customer Care Representative (Inbound Contact Center)
Employment type
Full-time
Work setting
On-site
Location
Phoenix, AZ
Schedule
Day shift
Posted
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Job overview
The Customer Care Representative role is a fully remote position based in Phoenix, AZ. Compensation is not specified. This role supports the inbound contact center at Regalo Health LLC, serving as the first point of contact for patients and healthcare providers. The role exists to provide white-glove service by investigating benefits, verifying insurance, and assisting with pharmacy HUB processes. By maintaining accurate documentation and ensuring compliance with healthcare privacy regulations, the representative helps patients navigate their medication access journey.
What we're looking for
- Skills & competencies
- full-timeday shiftphoenix azregalo healthcustomer serviceremotehealthcarecontact centerhipaano weekends
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, company-provided equipment, career growth opportunities
About the employer
Regalo Health LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 5138e1a8-1bf7-4427-8827-d597cbab2873