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Senior Help Desk Technician II - Baltimore, MD

Contact Government Services, LLC · Baltimore, MD · Help Desk

Compensation

$108k – $156k /yr

Employment type

Full-time

Work setting

On-site

Location

Baltimore, MD

Schedule

Day shift

Posted

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Job overview

The Senior Help Desk Technician II is an onsite role based in Baltimore, MD, with a salary range of $108,000 to $156,000 per year. This position supports the Executive Office for the United States Attorneys through Contact Government Services, LLC. This role exists to provide Level 1 and 2 IT support to senior management, attorneys, and staff. The technician manages hardware/software installations, user accounts, and conference room A/V systems while applying ITIL best practices.

What you'll do

  • Provide IT support
  • manage user accounts and mailboxes
  • install software/hardware
  • support A/V systems
  • maintain IT inventories
  • produce status reports.

What we're looking for

Skills & competencies
full-time
day shift
baltimore md
it
help desk
technical support
hardware
software
federal
legal
$108k-$156k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health, dental, vision, life insurance, 401k, FSA, PTO.

Why this role

Supports federal legal office; comprehensive benefits package; ITIL-focused environment.

About the employer

Contact Government Services, LLC is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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