Seasonal Holiday Retail Manager – Fashion Outlets of Niagara Falls

Job overview

The Seasonal Holiday Retail Manager – Fashion Outlets of Niagara Falls role is onsite in Niagara Falls, NY. Compensation is $20–$21 per hour. The manager leads seasonal photo operations at the Fashion Outlets of Niagara Falls, supporting Cherry Hill Programs’ work creating holiday and souvenir experiences for children and families. The role oversees staffing, daily site operations, sales, and guest service for the holiday photo experience. It coordinates with venue partners and vendors, resolves guest concerns, and manages seasonal setup and breakdown to help deliver a smooth and memorable visit.

What you'll do

• Foster a positive team environment
• create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and cash-handling compliance
• verify deposits and financial paperwork
• coach team members on guest service
• build relationships with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

fashion outlets of niagara falls

niagara falls ny

cherry hill programs

holiday photo operations

team leadership

staff scheduling

recruiting and training

sales performance

guest service

evenings

weekend work

holiday work

$20–$21/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• one free Santa visit for friends and family with 10 photo prints and 10 holiday cards
• personalized digital Santa message
• three months of Pixie Post access.

Why this role

Flexible schedule includes evenings, weekends, holidays, and peak retail periods; approximately 40 hours per week with additional hours as business needs require; required pre-season training; must be at least 18. Benefits and perks include same-day pay options, employee referral program, one free Santa visit with photo prints and holiday cards, a digital Santa message, and three months of Pixie Post access.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.