Client Service Associate — Work Opportunity Tax Credit

Job overview

The Client Service Associate works onsite in Fresno, CA, with compensation not specified. Boos & Associates is a certified public accounting and consulting firm that supports clients with accounting, tax, and consulting solutions. The associate supports clients and internal teams with the Work Opportunity Tax Credit program, including screening, tracking, and credit calculation. Accurate customer assistance and records help the firm deliver consistent program support.

What you'll do

• Handle customer calls and provide accurate information
• maintain data and records
• follow scripts and procedures
• collaborate with team members and departments to resolve complex issues
• improve service knowledge and customer service techniques.

What we're looking for

Skills & competencies

client service associate

work opportunity tax credit

wotc

customer calls

client support

data entry

recordkeeping

bilingual english-spanish

fresno ca

boos & associates

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid employee benefits, personal time off, training, and career advisor programs are described
• the firm also notes competitive compensation and benefits.

Why this role

The description identifies the work as Work Opportunity Tax Credit support and requires English-Spanish bilingual ability.

About the employer

Boos & Associates A Professional Corporation is hiring for this role. Industry: Offices of Certified Public Accountants. Sector: 54.