Patient Access – Phone Scheduling Representative (Part-Time)

Job overview

The Patient Access – Phone Scheduling Representative is an onsite, part-time role in Houston, TX. Compensation is not specified. The position supports Texas ENT Specialists’ otolaryngology practice and its patient appointment scheduling process. The representative helps patients use the online appointment system, schedules and confirms appointments, and supports check-in and registration. By responding to inquiries and maintaining accurate patient information, the role contributes to an organized scheduling process and a positive patient experience.

What you'll do

• Support patients using the online appointment system
• answer patient inquiries by phone and email
• schedule and confirm appointments
• collect patient information
• assist with patient check-in and registration
• maintain accurate and up-to-date patient records
• provide customer service to support a positive patient experience.

What we're looking for

Skills & competencies

patient access

phone scheduling representative

part-time

texas ent specialists

houston tx

medical scheduling

otolaryngology

appointment scheduling

patient registration

patient check-in

electronic medical records

scheduling software

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting describes competitive compensation packages, benefits, and opportunities for professional growth and advancement
• specific benefits are not listed.

Why this role

The posting seeks a tech-savvy, customer-focused scheduler with electronic medical record and scheduling software experience.

About the employer

Texas ENT Specialists is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.