Billing Specialist

Job overview

The Billing Specialist role is listed in Phoenix, AZ; the posting does not specify whether the work is onsite, hybrid, or remote. Compensation is not specified in the source feed. Blackbird Health provides pediatric mental health services and aims to improve care through a whole-child approach. Working on the Revenue Cycle Management team, the specialist manages insurance accounts receivable and helps patients and families navigate billing questions. Resolving denials, processing payments and refunds, verifying eligibility, and coordinating with clinicians supports accurate reimbursement and a clear, supportive billing experience.

What you'll do

• Resolve insurance claim denials and work with payers and third parties on reimbursement
• investigate denials through insurance portals, resubmit clean claims, or draft appeals
• contact patients and families about insurance or payment details, payment plans, and billing questions
• process credit card payments and insurance or patient refunds
• ensure patient responsibility is accurately reflected on invoices
• collaborate with clinicians and internal teams to resolve billing issues.

What we're looking for

Skills & competencies

billing specialist

healthcare billing

revenue cycle management

insurance accounts receivable

claims denials

payment posting

patient billing

phoenix az

blackbird health

hipaa

cpt/icd-10

pediatric mental health

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage from day one
• 401(k) with company match
• employer-paid life insurance
• paid time off
• administrative support and career-growth opportunities.

Why this role

The posting seeks 2–4 years of healthcare billing experience and 1–3 years of customer-service experience; behavioral health or pediatric billing experience is a plus.

About the employer

Blackbird Health is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.