AFSIM Trainer (Customer Success Specialist)

Job overview

The AFSIM Trainer (Customer Success Specialist) is an onsite, part-time opportunity supporting Wright-Patterson Air Force Base in Dayton, OH. Compensation is not specified. The role supports Modeling, Simulation, and Operations products and services for SierTeK, a provider of program management, information technology, and administrative support to federal clients. The position helps users adopt and effectively use AFSIM through onboarding, training, learning events, and maintained support resources. It gathers user feedback and works to improve training, user experience, and customer satisfaction.

What you'll do

• Develop onboarding and training materials
• educate users on product features and support processes
• collect and document user feedback
• plan and deliver virtual and in-person training
• maintain current learning resources and support information
• identify opportunities to improve training and user experience.

What we're looking for

Skills & competencies

part-time

afsim

afsim trainer

customer success

technical training

user onboarding

learning content

modeling and simulation

wright-patterson afb

dayton oh

siertek

Work arrangement

• Weekend coverage required

Why this role

Requires active, day-to-day AFSIM use and demonstrated experience using AFSIM in an operational, analytical, modeling, or simulation environment.

About the employer

SierTeK Ltd. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.