Route Service Manager - UniFirst

Job overview

The Route Service Manager is an onsite role based in Lane, IL, with a salary range of $65,000 - $85,000 per year. This position supports the local UniFirst team by overseeing route operations and customer service initiatives. This role exists to lead a team of Route Service Supervisors and Representatives, ensuring high levels of customer satisfaction and account growth. The manager is responsible for recruiting, training, and developing staff while maintaining strong relationships with a diverse client base.

What you'll do

• Recruit, train, and develop Route Service Representatives and Supervisors.
• Build and maintain strong customer relationships.
• Collaborate with location management to optimize service programs.
• Negotiate customer contract renewals.

What we're looking for

Skills & competencies

full-time

day shift

management

service

lane il

no nights

no weekends

customer service

leadership

unifirst

$65k-$85k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

Why this role

No nights or weekends required; significant career mobility within a large, stable organization.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.