Customer Experience Manager

JD Service Now

FULL_TIME

Salary

$0 - $0 per yearly

Location(s)

  • Durham NC US

Description

The Customer Experience Manager leads, develops, and energizes the Customer Service Representative (CSR) and Dispatch teams to deliver standout customer interactions, efficient scheduling, and strong booked call and revenue performance. This is a player-coach role—meaning you don’t just lead from the sidelines. You step in, model excellence, coach in real time, and help the team win to

Tags

  • Cybersecurity

How to apply

Apply for this job at: https://api.collabwork.com/api:1SHNakFf/xmljobs?ref=NTA3ZjI4NDUyNWE0NGQ5ZmJhMGFiOTE3NGZhZTk5NDl8Y2QxMzUxYTctNGMyYi00YzczLThkM2MtMDI4NWNjYjBmZTgx&utm_source=collabworkv3site