Customer Service Representative – Front Desk

Job overview

The Customer Service Representative – Front Desk role is an onsite position in San Carlos, CA, with compensation of $25 per hour. San Carlos Flight Center supports flight operations and membership services at its flight center. The role contributes to smooth front-desk and flight-center operations by assisting customers and members, coordinating flight dispatch and check-in, tracking flight hours, and providing general office support. It also helps maintain an organized reception area and clear communication among staff.

What you'll do

• Answer incoming phone calls
• dispatch flights
• check in and invoice flights
• track flight hours
• perform general office work and support
• welcome and sign up new members
• keep the front desk clean and organized
• communicate with other staff
• identify, resolve, and escalate issues as appropriate.

What we're looking for

Skills & competencies

customer service representative

front desk

flight dispatch

aviation

flight check-in

invoicing

flight hours

member services

san carlos ca

san carlos flight center

google docs

google sheets

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Kaiser health care contribution, company 401(k) plan, paid vacation, and discounts on flight training and aircraft rental.

Why this role

Work hours are 8:30 AM–5:00 PM, Monday–Friday. The posting lists a Kaiser health care contribution, company 401(k) enrollment, paid vacation, and discounts on flight training and aircraft rental.

About the employer

San Carlos Flight Center is hiring for this role. Industry: Other Airport Operations. Sector: 48.