Field Service Manager, Protein Processing Equipment

Job overview

The Field Service Manager, Protein Processing Equipment role is onsite in Elk Grove Village, IL, with compensation of $110,000–$150,000 per year and travel up to 35%. Cozzini manufactures food processing equipment for protein and pet food producers and emphasizes customer support. The role leads the Field Service team and coordinates service operations, technician development, scheduling, troubleshooting, and customer support. It contributes to customer satisfaction, safe work practices, and reliable equipment performance through collaboration with Engineering, Quality, Manufacturing, and Sales.

What you'll do

• Lead, mentor, and develop Field Service Technicians and technical support personnel
• establish performance expectations, training, and development opportunities
• support installations, start-ups, troubleshooting, and customer visits
• manage scheduling, assignments, and resources
• resolve service requests
• monitor service KPIs
• oversee documentation and compliance
• collaborate with Engineering, Quality, Manufacturing, and Sales
• promote safety.

What we're looking for

Skills & competencies

technical services manager

protein equipment

field service manager

elk grove village il

cozzini

$110k–$150k/year

up to 35% travel

industrial food processing equipment

customer support

technician development

installations and troubleshooting

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• HSA
• FSA
• company-paid life and disability insurance
• employee assistance program
• paid time off and company holidays
• 401(k) with company match
• technical and professional development training.

Why this role

Up to 35% travel; combines service-team leadership with hands-on customer support.

About the employer

Cozzini LLC is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.