Retail Sales Associate / Key Holder

Job overview

The Retail Sales Associate / Key Holder role is onsite in Charlotte, NC; compensation is not specified. The position supports CubeSmart Self-Storage store operations through customer service and property maintenance. The role helps customers identify storage needs, rent units, and complete transactions while supporting sales goals and facility upkeep. It contributes to a clean, safe storage facility and a positive customer experience through daily operational and maintenance tasks.

What you'll do

• Identify customers’ self-storage needs and recommend solutions
• provide face-to-face customer service
• meet monthly sales goals
• walk the property and perform lock checks
• show units
• rent storage units and sell merchandise
• manage leasing, payments, deposits, and courtesy calls
• clean units and grounds and maintain facility appearance.

What we're looking for

Skills & competencies

retail sales associate

key holder

cubesmart

charlotte nc

self-storage

customer service

unit leasing

sales goals

property maintenance

point of sale

saturday availability

daytime hours

paid time off

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k) match
• affordable medical plans
• annual employer contribution to a Health Savings Account up to $1,200 for a family
• advancement opportunities.

Why this role

The posting describes primarily daytime hours, potential Sundays off, and a requirement to work Saturdays; some locations may require Sunday hours. The role includes physical property-maintenance duties.

About the employer

Cubesmart is hiring for this role. Industry: Nonresidential Property Managers. Sector: 53.