Customer Service Associate

Job overview

The Customer Service Associate role is onsite in Bloxom, VA, with pay of $13.50–$19.00 per hour. Royal Farms describes the position as supporting store leadership and efficient, safe, customer-focused store operations. The associate serves customers while carrying out point-of-sale, food preparation, stocking, and housekeeping tasks. Accurate transactions, safe food handling, and well-maintained merchandise and work areas help deliver a consistent store experience and support customer loyalty.

What you'll do

• Greet and assist customers, answer merchandise questions, and communicate customer requests or product issues to store leadership
• operate the register, process payments, and balance the drawer
• follow ID verification requirements for age-restricted products
• assist with checkout and fuel transactions
• prepare food and beverages to customer specifications and food-safety standards
• restock products, check expiration dates, and remove expired items
• clean and organize work areas
• follow safety, security, and operating procedures.

What we're looking for

Skills & competencies

customer service associate

bloxom va

royal farms

convenience store

point-of-sale

food preparation

food safety

merchandising

fuel transactions

customer engagement

$13.50–$19/hour

flexible shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, and 401(k) for eligible employees.

Why this role

Applicants must be at least 16 years old and have strong communication and customer-service skills. Prior food-service or customer-service experience is preferred. The role requires flexible availability for various shifts, including weekends, holidays, and overtime, and the ability to lift up to 50 pounds.

About the employer

Royal Farms is hiring for this role. Industry: Convenience Retailers. Sector: 44.