Sales Associate

Job overview

The Sales Associate role is an onsite position based in Norfolk, VA. Compensation for this role is specified as $12.78 - $20.00 per hour, plus commission, and the role supports the sales department at CarMax, the nation's largest retailer of used cars. This role exists to provide an exceptional, customer-first experience by building genuine relationships and guiding customers through the vehicle buying process. The Sales Associate contributes to the company's goals by maintaining high standards of transparency and integrity while assisting customers with appraisals, test drives, and financing.

What you'll do

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

What we're looking for

Skills & competencies

part-time

day shift

norfolk va

carmax

sales associate

retail

$12.78-$20.00/hr

commission eligible

customer service

weekend required

Work arrangement

• Weekend coverage required

Benefits & perks

• Sick time, vacation time, and floating holiday time available for part-time associates based on state rules and length of service.

Why this role

Paid training and mentorship provided; no prior experience required.

About the employer

Carmax is hiring for this role. Industry: Used Merchandise Retailers. Sector: 45.