Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Gadsden, AL, with an annual salary of $35,000–$45,000. The role supports Todd Davis's insurance agency by creating customer experiences that reinforce agency growth. The representative responds to policy inquiries, helps customers make policy changes, processes claims and follow-ups, and maintains accurate interaction records to support the agency's customers and team.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

gadsden al

todd davis state farm agent

$35,000–$45,000 annually

insurance customer service

policy information

policy changes

claims processing

customer follow-up

recordkeeping

health insurance

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, flexible schedule, health insurance, advancement opportunities, paid time off, and training and development.

About the employer

Todd Davis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.