Customer Service Lead — Garden Center

Job overview

Customer Service Lead — Garden Center is an onsite role in Raleigh, NC. Compensation is not specified. The role oversees the garden center's front-end operations and cashier team. The lead coordinates cashier coverage, coaches staff, addresses customer concerns, and directs checkout-area tasks to support smooth daily operations and a friendly customer experience.

What you'll do

• Supervise, train, and support cashiers and front-end customer service staff
• schedule cashier lunches and maintain peak-hour coverage
• conduct check-ins and provide on-the-job coaching
• direct team members to assist guests and support checkout
• assign stocking, pricing, merchandising, product rotation and date checks, cleaning, cart runs, bathroom checks, sales-sheet updates, and go-back returns.

What we're looking for

Skills & competencies

customer service lead

garden center

raleigh nc

logan trading company

cashier team

front-end operations

team supervision

staff coaching

customer concerns

checkout operations

merchandising

product rotation

perishable date checks

Work arrangement

• Weekend coverage required

About the employer

Logan Trading Company is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.