NCIC IT Security Policy Destruction Specialist
Employment type
Full-time
Work setting
On-site
Location
Raleigh, NC
Schedule
Day shift
Posted
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Job overview
The NCIC IT Security Policy Destruction Specialist works in a hybrid capacity in Raleigh, NC. Compensation is not specified for this 12-month contract role supporting the NCDOT Service Desk Team. This role exists to evaluate IT incident and problem tickets to prioritize business impact. The specialist provides technical support for desktop applications, manages critical incidents, and ensures compliance with security policies while maintaining positive customer relationships.
What you'll do
- Evaluate assigned IT incident and problem service desk tickets.
- Provide technical support for standard desktop applications.
- Troubleshoot hardware and software problems.
- Manage critical incidents and identify problems.
- Distribute Agency-wide email communications regarding technology issues.
What we're looking for
- Skills & competencies
- full-timeday shiftraleigh nccoolsoftit securityservice deskncichybridcontractweekend work required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Webcam or in-person interview.
Why this role
Requires onsite onboarding to pick up state-issued equipment.
About the employer
COOLSOFT is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Administrative Management and General Management Consulting Services
- Occupation code
- 15-1244.00
You'll be redirected to the employer's application page.
Listing ID: 5005480d-19cd-4b8e-9f89-3fbf1a361f61