Senior Analyst, Monetization Operations
Employment type
Full-time
Work setting
On-site
Location
Austin, TX
Schedule
Day shift
Posted
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Job overview
The Senior Analyst, Monetization Operations role is onsite in Austin, Texas. Compensation is not specified. SpaceXSI describes its mission as building superintelligence to help humanity understand the universe, and this position supports its Safety Operations Monetization Integrity team. The analyst handles complex ads and monetization escalations, applies policy with sound judgment, and uses case reviews and operational analysis to identify improvements. The work helps protect platform integrity and advertiser and user trust while improving enforcement processes and automation.
What you'll do
- Own complex advertiser and monetization cases and escalations end to end
- triage, investigate, decide, document, and close high-priority and time-sensitive cases
- apply Monetization Integrity policy across sensitive and regulated categories
- evaluate and label cases and provide quality feedback
- analyze operational data using SQL, Jira, and dashboards
- track queue health and KPIs and report trends
- conduct root-cause analysis and drive fixes with stakeholders
- improve workflows, SOPs, templates, routing, intake, and handoffs
- maintain process documentation and automate repetitive work through batch actions and AI-assisted workflows
- mentor and calibrate specialists and support case reviews and shift handovers.
What we're looking for
- Skills & competencies
- senior analystmonetization operationsonsiteaustin txspacexsisafety operationsmonetization integrityads policytrust and safetysqljiraescalation managementtuesday–saturday or sunday–thursdayai-assisted workflows
- Work arrangement
- Weekend coverage required
Why this role
Senior escalation point for complex monetization cases; the role may involve exposure to sensitive or graphic content. Coverage is Tuesday–Saturday or Sunday–Thursday.
About the employer
SpaceXSI is hiring for this role. Industry: Web Search Portals and All Other Information Services. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Web Search Portals and All Other Information Services
- Occupation code
- 13-1111.00
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Listing ID: 4fea700b-e24f-425b-b3ce-05e4e2946524