Entry-Level Customer Experience Representative

Job overview

The Entry-Level Customer Experience Representative role is onsite in Richmond, VA; compensation is not specified. GEM is hiring to support in-person marketing, community engagement, and event campaigns for client organizations. The representative engages customers and community members, shares information about campaigns and services, and helps create welcoming experiences. The role supports campaign objectives through public-facing communication, event assistance, teamwork, and participation in training.

What you'll do

• Interact with customers and community members
• represent client organizations professionally
• provide information about campaigns, services, and initiatives
• assist with events, promotional activities, and community campaigns
• answer questions
• work with teammates toward campaign objectives
• participate in training and coaching.

What we're looking for

Skills & competencies

customer experience representative

entry-level

richmond va

gem

in-person marketing

community engagement

event campaigns

customer interaction

campaign support

training and coaching

no marketing experience required

Work arrangement

• Weekend coverage required

Benefits & perks

• Training, coaching, and professional development
• opportunity to develop customer service, communication, marketing, event engagement, teamwork, leadership, and networking skills.

Why this role

No previous marketing experience is required. Customer service, retail, restaurant, hospitality, sales, event, or other public-facing experience is welcome but not required.

About the employer

GEM is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.