Patient Service Representative

Job overview

The Patient Service Representative role is onsite at the Abbottsford Falls center in Philadelphia, PA, and pays $16 to $19.75 per hour. The Family Practice & Counseling Services Network is committed to competent, caring healthcare and a trauma-informed system of care. The representative supports patient access and satisfaction through direct interactions and front-office services. The role helps patients navigate appointments and requests while supporting a welcoming, confidential, and organized health center experience.

What you'll do

• Greet and check in patients
• answer and route phone calls
• schedule appointments
• verify insurance and collect payments
• process patient requests through the Phreesia Hub
• maintain patient confidentiality.

What we're looking for

Skills & competencies

patient service representative

patient services

healthcare office

patient check-in

appointment scheduling

insurance verification

phreesia hub

philadelphia pa

fpcsn

$16–$19.75/hour

Work arrangement

• Weekend coverage required

Why this role

Onsite at the Abbottsford Falls center; visa sponsorship is not provided, and candidates must be authorized to work in the United States without sponsorship.

About the employer

The Family Practice & Counseling Services Network is hiring for this role. Industry: Family Planning Centers. Sector: 62.