Service Advisor

Job overview

The Service Advisor role is onsite in Gastonia, NC. Compensation is $40,000–$100,000 per year. Courage Kia’s parent group describes itself as a growing automotive organization committed to customer service and excellence. The role connects customers with vehicle maintenance and repair services by gathering concerns, recommending maintenance, preparing estimates, and keeping customers informed. It supports customer satisfaction and accurate completion of service work.

What you'll do

• Greet customers, obtain customer and vehicle information, document reported symptoms, recommend maintenance based on vehicle age, mileage, and history, prepare labor and parts estimates, set follow-up times, monitor repair progress, update customers, verify invoices against completed work, and explain charges and repairs.

What we're looking for

Skills & competencies

service advisor

gastonia nc

courage kia

automotive service

customer service

vehicle maintenance

repair estimates

customer updates

service scheduling

health insurance

paid time off

401(k)

$40k–$100k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible working hours, health insurance, paid time off, and 401(k).

Why this role

The posting seeks prior experience as a service advisor, assistant lane manager, or service consultant and emphasizes customer satisfaction.

About the employer

Courage Kia is hiring for this role. Industry: General Automotive Repair. Sector: 81.