Front Desk Agent — Hotel Operations

Job overview

The Front Desk Agent role is onsite in Elko, NV, with stated pay of $14–$16 per hour. The posting describes overnight operations at an IHG hotel and lists shifts of 7 a.m.–3 p.m., 3 p.m.–11 p.m., and 11 p.m.–7 a.m.; compensation is also described as competitive hourly pay based on experience. IHG Hotels & Resorts emphasizes guest hospitality and a safe, welcoming stay. The role handles guest service and front desk transactions while completing nightly audit and reporting tasks. It helps maintain accurate financial records, secure overnight operations, and smooth handoffs to morning staff.

What you'll do

• Provide guest service during assigned shifts
• perform nightly audit procedures and balance daily transactions
• close out the business day in the hotel PMS
• process check-ins and check-outs
• handle guest inquiries and concerns
• prepare financial and operational reports
• maintain front desk security and safety
• communicate with morning staff and management.

What we're looking for

Skills & competencies

front desk agent

hotel front desk

guest service

night audit

financial reporting

check-in and check-out

hotel pms

elko nv

ihg hotels & resorts

part-time

overnight shift

7 a.m.–3 p.m.

3 p.m.–11 p.m.

11 p.m.–7 a.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts, free uniforms, paid time off, and IHG employee travel and hotel discounts.

Why this role

The posting lists three shift options: 7 a.m.–3 p.m., 3 p.m.–11 p.m., and 11 p.m.–7 a.m.

About the employer

Dhillon Co. is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.