Retail Returns Specialist

Job overview

The Retail Returns Specialist works onsite in Plainview, NY, with openings across Long Island and New York City; pay is $17.00 per hour. The role supports The UPS Store’s customer service and returns operations. This entry-level position handles customer returns and package processing while building foundational retail and service skills. Through training in additional store services, employees may develop toward Retail Sales Associate and future leadership opportunities.

What you'll do

• Greet customers
• assist with retail returns
• scan QR codes, labels, and packages
• process transactions accurately
• organize and stage returned merchandise
• answer basic process questions
• maintain the returns area
• assist teammates and participate in training.

What we're looking for

Skills & competencies

retail returns specialist

customer service

retail returns

package handling

qr code scanning

entry-level

paid training

career development

plainview ny

the ups store

$17/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• sick pay
• dental and vision insurance
• 401(k) with company match
• employee discounts
• free parking
• uniforms provided.

Why this role

Entry-level role with paid training and opportunities to learn shipping, packing, printing, and mailbox services.

About the employer

The UPS Store #3062 is hiring for this role. Industry: Private Mail Centers. Sector: 56.