Senior Intake Coordinator — Home Infusion

Job overview

The Senior Intake Coordinator — Home Infusion role is onsite in Woburn, MA for training; work from home may be available after full training. Pay is $23–$24 per hour. New England Life Care is the region’s only nonprofit home infusion provider and serves more than 70 hospital systems across Maine, New Hampshire, and Massachusetts. The coordinator organizes care intake for patients receiving home infusion therapy, ensuring accurate patient profiles, timely communication, and complete clinical records. The role connects patients and referral information with pharmacy, reimbursement, nursing, delivery, and care-coordination teams to support efficient care transitions.

What you'll do

• Compile initial patient profiles and distribute them to the appropriate healthcare team
• answer intake calls and document communications
• coordinate with pharmacy, reimbursement, materials management, delivery, and liaison/care coordination staff
• communicate patient requirements and status changes to relevant teams
• document patient information in clinical records
• update supply requirements and patient-file errors
• process requested deliveries under the stated procedure.

What we're looking for

Skills & competencies

senior intake coordinator

home infusion

woburn ma

new england life care

patient intake

care coordination

clinical documentation

monday–friday

8:00 am–5:00 pm

weekend rotation

$23–$24/hr

nonprofit healthcare

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• employer-matched 403(b)
• company-paid life and short- and long-term disability insurance
• paid time off and holidays.

Why this role

Monday–Friday, 8:00 AM–5:00 PM schedule; after training, weekend rotation typically once every three to six weeks. A tenured staff member serves as mentor/buddy during the 180-day probationary period.

About the employer

New England Life Care is hiring for this role. Industry: Home Health Care Services. Sector: 62.