Client Support Associate

Job overview

The Client Support Associate role is onsite in Danville, VA. Compensation is $17 per hour. Jackson Hewitt offers tax preparation training and client support at its offices. The associate welcomes visitors, confirms appointments, follows up with past and potential clients, shares marketing materials, and keeps clients engaged while they wait, helping provide a positive office experience.

What you'll do

• Welcome and engage clients
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times.

What we're looking for

Skills & competencies

client support

customer service

appointment confirmation

client follow-up

marketing materials

office support

danville va

jackson hewitt

$17/hr

flexible schedule

employee discounts

tax preparation training

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, employee discounts, flexible schedule, advancement opportunities, training and development, healthcare, dental and vision options, Teladoc, identity theft protection, tax preparation training, PTIN registration reimbursement, continuing tax education, referral bonuses, and 401(k) with company match.

Why this role

Seasonal role; tax preparation training and PTIN registration reimbursement are offered.

About the employer

Jackson Hewitt - EMH is hiring for this role. Industry: Offices of Lawyers. Sector: 54.