Automotive Service Writer

Job overview

The Automotive Service Writer role is onsite in Naples, FL. Compensation is not specified. Naples Park Automotive Services provides vehicle maintenance and repair services and coordinates customer needs with automotive technicians. The service writer serves as the customer’s primary contact, documenting concerns, explaining repair recommendations, and coordinating work through completion. Clear communication and accurate service records help customers make informed decisions and keep repairs moving efficiently.

What you'll do

• Greet customers and document vehicle concerns
• explain repair recommendations and prepare work orders using estimating software
• recommend additional services
• coordinate repair priorities and progress with technicians
• update customers on vehicle status, costs, and maintenance
• maintain transaction and customer records
• handle cash and process payments securely.

What we're looking for

Skills & competencies

automotive service writer

naples park automotive services

naples fl

onsite

automotive service

customer service

repair estimates

work orders

technician coordination

vehicle maintenance

service advisor

cash transactions

Work arrangement

• Weekend coverage required

Why this role

Requires experience as an automotive service advisor or in a similar service-management role, mechanical knowledge, estimating-software experience, a valid driver’s license, and a clean driving record. The posting emphasizes customer communication and ethical upselling.

About the employer

Naples Park Automotive Services is hiring for this role. Industry: General Automotive Repair. Sector: 81.