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Customer Service Representative – Healthcare

Complete Family Care Inc · Wilmington, DE · Health care team

Compensation

From $14 /hr

Employment type

Full-time

Work setting

On-site

Location

Wilmington, DE

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative – Healthcare role is onsite in Wilmington, DE. Compensation is $14 per hour. The representative joins Complete Family Care's health care team and helps customers navigate service requests and appointments.

What you'll do

  • Handle inbound calls and emails
  • identify customer needs, collect relevant information, and provide solutions
  • make, cancel, or change appointments
  • verify insurance
  • escalate complaints
  • document customer interactions
  • attend training to maintain current skills and knowledge.

What we're looking for

Skills & competencies
customer service representative
healthcare
inbound calls
email support
appointment scheduling
insurance verification
customer records
wilmington de
complete family care
$14/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off.

About the employer

Complete Family Care Inc is hiring for this role. Industry: Family Planning Centers. Sector: 62.

Additional details

Industry sector
62
Industry
Family Planning Centers
Occupation code
43-4051.00
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