Automotive Service Dispatcher / Booker

Job overview

The Automotive Service Dispatcher / Booker role is onsite in Dallas, TX, and compensation is not specified. The position supports service operations for Randall Reed’s World Class Automotive Group and its family of dealerships. The role processes service paperwork and payments, books technicians’ repair orders, and coordinates appointments and follow-up. These activities help complete service visits accurately and support customer satisfaction.

What you'll do

• Process service paperwork and payments
• book technicians’ repair orders
• back up the Service Dispatcher
• finalize repair orders
• explain basic completed work
• identify customer concerns and alert management
• answer service calls
• schedule appointments
• follow up with service customers.

What we're looking for

Skills & competencies

full-time

automotive service dispatcher

booker

service department

repair orders

appointment scheduling

customer follow-up

dallas tx

world class automotive group

customer service

spanish a plus

high school diploma

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, disability and life insurance, flexible work schedule, new-hire orientation, on-the-job training, manufacturer certification processes, and career paths.

Why this role

Spanish-speaking ability is a plus. The posting lists 401(k), insurance, flexible scheduling, training, and established career paths.

About the employer

World Class Automotive Organization is hiring for this role. Industry: All Other Business Support Services. Sector: 56.