Customer Care Representative

Job overview

The Customer Care Representative role is on-site in Purdin, MO. Compensation is not specified. DCC Propane serves residential, agricultural, commercial, and industrial propane customers and also provides water conditioning services. The representative serves as a primary link between customers and the service team, helping resolve inquiries and coordinate safe, timely responses to gas or water service needs. The role also supports account transactions, records, billing, inventory, and office administration as assigned.

What you'll do

• Provide customer service by phone and in person
• resolve or escalate inquiries and complaints
• process counter transactions and payments
• maintain customer records and accounts
• assist with billing inquiries or light collections as assigned
• coordinate gas or water service requests
• maintain parts inventory
• submit accurate paperwork
• attend safety meetings and training.

What we're looking for

Skills & competencies

customer care representative

customer service

propane services

water conditioning

service coordination

billing support

purdin mo

dcc propane

office administration

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental plans
• supplemental insurance programs
• 401(k) with company match
• paid time off and holidays.

Why this role

High school diploma or GED required; three years of office experience and customer service or inside sales experience preferred. Local travel only.

About the employer

DCC Propane, LLC is hiring for this role. Industry: Unclassified (placeholder). Sector: 99.