Operations Analyst

Job overview

The Operations Analyst is a contract role based in Nashville, TN. Compensation is not specified, supporting the Sales Operations Excellence team at Servpro Industries, LLC. This role is responsible for supporting the implementation, optimization, and performance of third-party and proprietary tools used for National Account programs. It ensures these tools are integrated into business processes and aligned with industry standards and client compliance requirements.

What you'll do

• Perform gap analysis on third-party tools
• Align processes and training with tool adoption
• Develop and maintain rule data sets
• Evaluate financial impact of tools
• Stay updated on product enhancements
• Collaborate with National Account Sales team
• Identify expansion opportunities
• Manage reporting on tool usage
• Present analysis to stakeholders.

What we're looking for

Skills & competencies

contract

day shift

nashville tn

operations analyst

servpro

insurance

restoration

data analysis

process improvement

xactimate

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits (medical, vision, dental), 401(k) with match, profit sharing, paid time-off, paid holidays, parental leave, fitness rooms, EAP.

Why this role

Contract position.

About the employer

Servpro Industries, LLC is hiring for this role. Industry: Office Administrative Services. Sector: 56.