Ticketing Fulfillment Operations Supervisor
Employment type
Full-time
Work setting
On-site
Location
Atlanta, GA
Schedule
Day shift
Posted
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Job overview
The Ticketing Fulfillment Operations Supervisor role is onsite in Atlanta, GA, and is listed as full-time. Compensation is not specified. Victory Live provides software and marketplace services for live event ticket inventory and sales fulfillment. The supervisor oversees ticket fulfillment across marketplaces, resolves complex issues, and manages the team responsible for fulfillment work. The role supports accurate inventory distribution by improving workflows, coordinating with technology partners, and maintaining reliable operations tools and systems.
What you'll do
- Oversee fulfillment across 14 or more marketplaces
- serve as escalation point for complex fulfillment and member issues
- supervise, coach, and train fulfillment specialists
- distribute workloads and manage performance
- document and improve workflows
- coordinate with technology partners
- oversee operations tools, inventory systems, and point-of-sale platforms
- collaborate on operational initiatives.
What we're looking for
- Skills & competencies
- ticketing operations supervisorfull-timeatlanta gavictory liveticket fulfillmentmarketplace operationsinventory systemsoperations supervisionworkflow improvementlive eventsweekend and holiday availability
- Work arrangement
- Weekend coverage required
Why this role
The source title says Ticketing Operations Supervisor, while the description identifies the position as Fulfillment Operations Supervisor. Nights, weekends, and holidays may be needed when mission-critical tasks arise.
About the employer
Victory Live is hiring for this role. Industry: Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers. Sector: 51.
Additional details
- Industry sector
- 51
- Industry
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
- Occupation code
- 11-1021.00
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Listing ID: 4ec63271-6560-4b32-ab2f-776e98ba7f92