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Front Desk Associate

True North Hotel Group Inc · South Boston, VA · Fairfield Inn & Suites front desk

Employment type

Full-time

Work setting

On-site

Location

South Boston, VA

Schedule

Day shift

Posted

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Job overview

The Front Desk Associate works onsite at the Fairfield Inn & Suites in South Boston, VA; compensation is not specified. The role supports hotel guests and front desk operations for True North Hotel Group. The associate welcomes guests, manages check-ins and reservations, responds to questions and complaints, and helps guests access services and local arrangements to support an enjoyable stay.

What you'll do

  • Greet and check in guests
  • issue room keys and direct guests
  • answer questions in person and by phone
  • assist with dining, entertainment, and transportation reservations
  • resolve guest problems and complaints
  • handle calls, messages, reservations, filing, photocopying, faxing, and mailing.

What we're looking for

Skills & competencies
front desk associate
true north hotel group
fairfield inn & suites
south boston va
hotel
guest services
check-in
reservations
customer service
hospitality
full-time
Work arrangement
  • Weekend coverage required

About the employer

True North Hotel Group Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.

Additional details

Industry sector
72
Industry
Hotels (except Casino Hotels) and Motels
Occupation code
43-4081.00
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