Front Office Manager — Miami Beach

Job overview

The Front Office Manager role is onsite in Miami Beach, FL. Compensation is not specified. The manager supports hotel front-office operations and guest service at Think Hospitality. The role oversees guest registration, departures, reservations, cashier close reports, and front-office reporting. It contributes to smooth hotel operations by coordinating with other departments, resolving guest concerns, and maintaining service standards throughout guests’ stays.

What you'll do

• Oversee guest registration and room assignments
• inform guests about hotel facilities
• coordinate with bell and valet staff
• oversee cash handling and guest folios
• review and share operational reports
• respond to guest requests and complaints
• review departing guest folios
• make reservations
• assist as concierge.

What we're looking for

Skills & competencies

front office manager

miami beach fl

think hospitality

hotel operations

guest services

reservations

guest relations

front desk

cash handling

concierge support

evenings

weekend availability

Work arrangement

• Weekend coverage required

Why this role

The posting calls for a guest-first approach, leadership skills, and the ability to work days, evenings, and weekends as necessary.

About the employer

Think Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.