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Patient Support Specialist - Front Desk

Alleviant Health Centers · Conway, AR · Clinical Operations

Employment type

Full-time

Work setting

On-site

Location

Conway, AR

Schedule

Day shift

Posted

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Job overview

The Patient Support Specialist - Front Desk is an onsite role based in Conway, AR. Compensation is not specified. This position supports the clinical team by managing patient scheduling and front-desk operations. This role exists to provide exceptional customer service to patients and referral sources. The specialist handles high-volume inbound calls, verifies insurance information, processes payments, and assists with clinical procedures, ensuring all operations adhere to HIPAA guidelines.

What you'll do

  • Manage inbound calls
  • schedule appointments
  • verify insurance
  • process payments
  • maintain patient records
  • adhere to HIPAA guidelines
  • assist with Spravato procedures
  • check patients in and out.

What we're looking for

Skills & competencies
full-time
conway ar
patient support
front desk
healthcare
mental health
scheduling
insurance verification
customer service
hipaa
Work arrangement
  • Weekend coverage required

Why this role

Focus on integrated mental health care with clinical procedure support.

About the employer

Alleviant Health Centers is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.

Additional details

Industry sector
62
Industry
Outpatient Mental Health and Substance Abuse Centers
Occupation code
43-4171.00
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