Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in West Palm Beach, FL. The posting lists a $45,000–$65,000 annual salary. The position supports a close-knit insurance agency team serving community members. The representative answers customer questions, explains policy information, assists with policy changes, and processes claims with follow-up. Accurate records and attentive service help reinforce customer experiences and support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer records

west palm beach fl

state farm agent

$45,000–$65,000 per year

license reimbursement

performance bonus

flexible schedule

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonuses, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The agency describes a close-knit team of four and offers licensing reimbursement, performance bonuses, flexible scheduling, advancement opportunities, paid time off, and training.

About the employer

Janine Camacho - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.