Remote Customer Service Representative
Compensation
$16.5 – $16.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Winston-Salem, NC
Schedule
Day shift
Posted
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Job overview
The Remote Customer Service Representative role is fully remote, with applicants required to live within one hour of High Point, NC. Compensation is $16.50 per hour. The role supports customers of a nationally recognized retail brand during a seasonal high-volume period. The representative assists with online orders, product and promotion questions, shipping and returns, and website navigation, resolving customer concerns through phone and other communication channels.
What you'll do
- Assist customers with online orders and website navigation
- answer questions about products, promotions, orders, shipping, and returns
- research inquiries and provide accurate solutions
- navigate multiple systems
- resolve concerns professionally
- collaborate with internal teams to support customer satisfaction.
What we're looking for
- Skills & competencies
- remote customer service representativeremotecustomer serviceonline ordersproduct questionsreturnscall center$16.50/hrwithin one hour of high point ncseasonalweekend day requiredholiday availability required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance
- remote work opportunity.
Why this role
Seasonal role; requires availability between 8:00 AM and 8:00 PM, one weekend day each week, and specified holidays. High school diploma or GED is required.
About the employer
Graham Personnel Services is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
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Listing ID: 4eae9c13-985d-458e-8dba-f666afdc46b7