IT Support Technician I

Job overview

The IT Support Technician I role is an onsite, full-time position in Greenville, SC, paying $23–$26 per hour. The position supports NHE’s computer systems and internal users. The technician serves as a first point of contact for technical questions, troubleshoots hardware, software, and network issues, and documents resolutions. The role helps maintain daily system performance and provides clear, useful assistance to customers and colleagues.

What you'll do

• Respond to technical requests by phone and email
• troubleshoot computer, software, hardware, LAN, and WAN issues
• guide users through solutions and follow up
• record tickets and resolutions
• install, modify, and repair hardware and software
• run diagnostics
• maintain devices and system performance
• create support FAQs and training materials
• document procedures.

What we're looking for

Skills & competencies

it support technician

greenville sc

nhe

full-time

$23–$26/hr

help desk

hardware support

software support

lan and wan

customer assistance

monday–friday

8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance options
• vision and dental insurance
• short- and long-term disability
• group life insurance
• HSA
• FSA
• employee assistance program
• 401(k)
• 12 paid holidays
• up to 130 hours of PTO.

Why this role

Monday–Friday, 8 a.m.–5 p.m. Zendesk and Yardi experience preferred; 1–2 years of database management or a related degree or certificate preferred.

About the employer

NHE, Inc. is hiring for this role. Industry: Nonresidential Property Managers. Sector: 53.