Partner Experience Squad Lead

Job overview

Partner Experience Squad Lead is an onsite role in Philadelphia, PA, paying $60,000–$68,000 per year. The Partner Experience department supports nonprofit Program Partners in strengthening their fiscal and human resource capabilities. The lead manages partner relationships and guides an internal team to resolve issues, coordinate services, and improve partner outcomes. The role also supports annual and quarterly department goals through project management, partner feedback, and workflow improvements.

What you'll do

• Serve as the primary contact for a portfolio of Program Partners
• lead an internal group supporting partner needs
• troubleshoot and resolve partner issues
• lead strategic reviews and annual success planning
• collaborate with partner executive directors and boards
• provide project management structure
• guide partners on grant proposals
• develop standard operating procedures with leadership
• support department goals
• organize partner feedback
• assess and implement workflow improvements.

What we're looking for

Skills & competencies

partner experience

squad lead

philadelphia pa

nonprofit partners

team leadership

partner relations

project management

grant proposals

process improvement

$60k–$68k/year

full-time

Work arrangement

• Weekend coverage required

About the employer

GREATER PHILADELPHIA URBAN AFFAIRS is hiring for this role. Industry: Vocational Rehabilitation Services. Sector: 62.