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Call Center Representative (Hybrid)

Employbridge · Gulf Breeze, FL · Customer Support

Employment type

Full-time

Work setting

On-site

Location

Gulf Breeze, FL

Schedule

Day shift

Posted

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Job overview

The Call Center Representative (Hybrid) is an onsite-to-hybrid role located in Gulf Breeze, FL. Compensation is not specified for this position, which serves as the front-line support for Jitsu’s recipients, clients, and drivers. This role exists to ensure customer satisfaction and support on-time delivery goals. The representative manages inquiries across multiple channels, documents interactions, and collaborates with internal teams to resolve escalated issues.

What you'll do

  • Maintaining professional communication, responding to inquiries via phone/email/chat, escalating issues, initiating outbound follow-ups, documenting interactions, and monitoring routes.

What we're looking for

Skills & competencies
full-time
day shift
gulf breeze fl
hybrid
customer service
call center
no on-call
no degree required
temp-to-hire
employbridge
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Promotion opportunities, hybrid work schedule.

Why this role

Temp to hire, promotion opportunities, hybrid work potential after training.

About the employer

Employbridge is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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