Retail Banking Administration Coordinator

Job overview

The Retail Banking Administration Coordinator is an onsite role in Hyannis, MA. Pay is $24–$28 per hour. The position supports Cape & Coast Bank’s Retail Administration team and branch operations. The coordinator supports accurate, efficient, and compliant retail banking operations through quality-control reviews, vendor due diligence, audit preparation, and branch support. The role also helps resolve routine operational issues, reinforce controls, and identify process improvements while escalating significant or unresolved concerns.

What you'll do

• Conduct assigned quality-control testing, branch visits, and operational reviews
• maintain records and track corrective actions
• manage vendor due diligence documentation
• administer vendor and referral activities
• assist with audit and examination preparation
• provide backup support for branch end-of-day procedures
• answer routine operational questions
• review procedures and training materials
• identify process efficiencies.

What we're looking for

Skills & competencies

retail banking administration

coordinator

hyannis ma

cape & coast bank

quality control

branch operations

vendor due diligence

audit preparation

process improvement

$24–$28/hour

health insurance

dental insurance

vision insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) match
• tuition reimbursement.

Why this role

Supports specialized retail banking activities including IRAs and safe deposit boxes; role includes backup support for branch operations.

About the employer

Cape & Coast Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.