Supervisor, Technical Field Operations

Job overview

The Supervisor, Technical Field Operations works in office and field settings in Toledo, OH. Compensation is not specified. The role leads technical teams supporting Buckeye Broadband and Telesystem network services. The supervisor oversees deployment, maintenance, service, and installation of HFC and PON network infrastructure. The position coordinates with operations, customer support, and engineering teams to maintain service quality, resolve issues, and support efficient network operations.

What you'll do

• Supervise and mentor technicians
• oversee PON and HFC deployment and maintenance
• monitor network issues and service levels
• train staff on technologies and diagnostic tools
• coordinate service calls and escalations with OSC, NOC, Customer Support, and Engineering
• document network changes and repairs
• ensure compliance with safety, quality, and union work rules
• participate in standby duties as needed.

What we're looking for

Skills & competencies

technical field operations

supervisor

telecommunications

pon

gpon

hfc networks

network maintenance

technician leadership

toledo oh

buckeye broadband

on-call standby

field operations

Work arrangement

• Weekend coverage required

Why this role

On-call standby availability is required; work includes office and field locations with required travel.

About the employer

Buckeye Broadband is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.