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Tech Support Representative

Afni · Tucson, AZ · Customer Experience

Compensation

$18.50/hr

Employment type

Full-time

Work setting

On-site

Location

Tucson, AZ

Schedule

Day shift

Posted

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Job overview

The Tech Support Representative is an onsite role based in Tucson, AZ. Compensation is $18.50 per hour, and the role supports the telecommunications customer service team at Afni. This role exists to provide technical support and customer service for telecommunications products. The representative resolves inquiries, troubleshoots issues, and generates revenue through upselling while ensuring an exceptional customer experience.

What you'll do

  • Delivers technical support
  • resolves cable, internet, and phone inquiries
  • processes orders
  • updates accounts
  • performs multitasking
  • maintains quality standards.

What we're looking for

Skills & competencies
full-time
day shift
tucson az
tech support
customer service
telecommunications
afni
$18.50/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid training, PTO, health/vision/dental, 401(k) with match, and tuition reimbursement.

Why this role

Includes $0.50 onsite differential.

About the employer

Afni is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
Apply for this job

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