Medical Collections Specialist

Job overview

The Medical Collections Specialist role is onsite in Charlotte, NC; compensation is not specified. The position reports to an Accounts Receivable Manager, Accounting Manager, or Controller and supports patient-payment and accounts-receivable work. The role helps maintain cash flow and financial health by resolving outstanding balances, billing discrepancies, and payment issues. It contributes through timely collection activity, accurate account balances, and professional communication with patients, insurers, and other stakeholders.

What you'll do

• Manage assigned accounts to support timely patient payments
• investigate outstanding balances and take collection actions
• respond to patient inquiries
• use available resources to secure payment of outstanding claims
• identify non-payment patterns and escalate complex issues
• review insurance remittance advices
• resolve billing errors, short payments, overpayments, and unpaid claims
• meet deadlines and maintain performance.

What we're looking for

Skills & competencies

medical collections specialist

charlotte nc

ferretti search

patient accounts

medical collections

accounts receivable

insurance remittances

billing discrepancies

patient communication

home infusion

dme

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; one to two years of medical collections experience required, preferably in home infusion or durable medical equipment; bachelor's degree preferred but not required.

About the employer

Ferretti Search is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.