Patient Experience Specialist, Dermatology

Job overview

The Patient Experience Specialist, Dermatology role is onsite in Laurel, MS. Compensation is not specified. The position supports the Dermatology department at South Central Regional Medical Center and provides front-desk administrative support in a healthcare setting. The role helps patients move through check-in and appointment processes while maintaining accurate records and a welcoming reception area. Its purpose is to support smooth patient flow and courteous service for patients, staff, and providers.

What you'll do

• Greet and check in patients
• answer multi-line phones and direct calls
• schedule and confirm appointments using electronic medical records
• verify insurance and collect co-pays or balances
• enter and update patient information
• maintain the front desk and waiting area
• assist with filing, faxing, scanning, and other clerical tasks
• protect confidentiality and comply with HIPAA.

What we're looking for

Skills & competencies

patient experience specialist

dermatology

medical front desk

patient check-in

appointment scheduling

electronic medical records

laurel ms

south central regional medical center

monday–friday

8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Why this role

The posting specifies Monday–Friday, 8 a.m.–5 p.m., and a minimum typing speed of 30 words per minute.

About the employer

South Central Regional Medical Center is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.