Contact Center Representative
Employment type
Full-time
Work setting
On-site
Location
Savannah, GA
Schedule
Day shift
Posted
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Job overview
The Contact Center Representative is an onsite role based in Savannah, GA. Compensation is not specified for this position, which supports a leading Business Process Outsourcing (BPO) company's customer service operations. This role exists to handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. The representative will document interactions and meet performance metrics in a fast-paced environment.
What you'll do
- Answer incoming calls and respond to customer inquiries.
- Provide accurate information about products and services.
- Resolve customer issues.
- Document all customer interactions in the CRM system.
What we're looking for
- Skills & competencies
- full-timeday shiftsavannah gacall centercustomer servicebilingualbpoonsiteentry-leveltech-enabled
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid training, health benefits, and career growth.
Why this role
Minimum 1 year of experience in a contact center or customer service role.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 4de8fd1f-22df-46d8-87b8-7c0d3e62c18c