Field Service Engineer

Job overview

The Field Service Engineer role is based in Chicago, Illinois, with full-time work and 50%–70% travel across North America; occasional trips to Canada and Mexico are also noted. Compensation is not specified. The engineer supports Modern Process Equipment’s customers in food processing, specialty coffee, craft brewing, pet food, and related industries. The role installs and commissions equipment, diagnoses mechanical, electrical, and process issues, and performs maintenance and optimization. Customer training, service reporting, and field feedback help keep customer systems operating and inform MPE’s engineering and sales teams.

What you'll do

• Install and commission equipment at customer facilities
• diagnose and resolve mechanical, electrical, and process issues
• perform preventive maintenance and system optimization
• train customers
• explain technical information to customer personnel
• identify opportunities to improve equipment value and output
• write service reports
• coordinate scheduling and travel
• share field insights with engineering and sales.

What we're looking for

Skills & competencies

field service engineer

full-time

chicago il

modern process equipment

50%–70% travel

food processing

specialty coffee

equipment installation

commissioning

mechanical troubleshooting

electrical troubleshooting

customer training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision coverage, 401(k) with company match, vacation, and paid holidays.

Why this role

The role requires domestic travel of 50%–70%, with occasional travel to Canada and Mexico; experience with processing equipment and PLCs, motors, drives, and industrial controls is sought.

About the employer

Modern Process Equipment is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.