Clinical Client Success Manager

Job overview

The Clinical Client Success Manager role is described as a hybrid opportunity in Fort Lauderdale, FL. Compensation is not specified. The position supports MPOWERHealth’s clinical client success initiatives and service delivery. The manager owns client engagement and retention by coordinating onboarding, account communication, service issue resolution, and performance reviews. The role helps clients use services effectively while aligning internal teams around client needs and business goals.

What you'll do

• Manage client accounts and expectations
• onboard new clients and coordinate implementation
• maintain client relationships and conduct account reviews
• resolve issues and track service-level agreements
• analyze operational metrics
• collaborate with clinical and operational leaders
• support renewals, cross-selling, and client adoption.

What we're looking for

Skills & competencies

clinical client success manager

fort lauderdale fl

mpowerhealth

hybrid

healthcare client accounts

client onboarding

account management

service delivery

client retention

healthcare revenue cycle

25% travel

Work arrangement

• Weekend coverage required

Why this role

The posting states a minimum travel expectation of 25%, with potential for additional travel.

About the employer

MPOWERHealth is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.