Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Charlotte, NC. Pay is $10 to $12 per hour. The role supports Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, and its customer service and store operations. The representative takes orders, answers questions about menu items and services, and resolves customer concerns. The role contributes to smooth team operations and positive customer experiences in a fast-paced restaurant environment.

What you'll do

• Take phone orders accurately
• provide customer service
• answer questions about the menu, promotions, and delivery services
• address and resolve customer concerns
• work with the team to support store operations
• follow pizza-making standards and maintain a clean, professional appearance.

What we're looking for

Skills & competencies

customer service representative

domino's franchise

prairie pizza

charlotte nc

full-time

phone orders

customer service

order accuracy

menu questions

delivery services

flexible scheduling

$10–$12 per hour

pizza discount

career development

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, 401(k), 50% pizza discount, referral bonus, career development, and flexible schedules for eligible employees.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.