Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Columbus, OH, with compensation of $35,000–$50,000 per year. The role supports Fallon Chambers - State Farm Agent and its customer service and agency growth. The representative handles customer inquiries and policy updates, processes claims, and maintains interaction records. By coordinating with agency colleagues and anticipating community members’ needs, the role helps deliver customer experiences that support the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

columbus oh

fallon chambers

insurance customer service

policy information

policy changes

claims follow-up

customer records

communication skills

multitasking

$35k–$50k

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, opportunity for advancement, paid time off, and training and development.

Why this role

Benefits include performance-based bonus, paid time off, training and development, and opportunity for advancement.

About the employer

Fallon Chambers - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.