Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Fort Wayne, IN. Compensation is $40,000–$50,000 per year. The position is with an independent State Farm agent, not State Farm Insurance Companies; the agent markets State Farm insurance and financial service products. The representative builds and maintains customer relationships, follows up on client needs, and uses a needs-based review process to explain insurance options. The role supports the agency by developing leads, scheduling appointments, and matching customers with appropriate products and services.

What you'll do

• Establish customer relationships and follow up as needed
• educate customers about insurance options through needs-based reviews
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services
• complete applicable licensing requirements and training programs.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

fort wayne in

latasha johnson

customer relationships

insurance options

lead development

appointment scheduling

hourly pay

commission and bonus

$40k–$50k/year

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, training and development, performance-based bonus, flexible schedule, free food and snacks, and advancement opportunity.

Why this role

Hourly pay plus commission or bonus, flexible hours, and growth potential within the independent agent’s agency.

About the employer

LaTasha Johnson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.